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Notice to Our Customers

We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the FAQs or sending us an email.

Due to the COVID lockdown measures and a limited number of drivers, we can provide bookings only with 12hrs notice. Thank you for understanding.

Before making a booking from or to the Prague Airport, please make sure that you can enter or exit the Czech Republic due to the coronavirus travel restrictions.

It is recommended to review all exceptions and conditions to travel to/from the Czech Republic by visiting the Ministry of Interior of the Czech Republic’s website.

You might also contact your airline to check whether you are allowed to travel and make sure your booked flight has not been cancelled. To view a list of resumed routes operating to/from Prague Airport, please click here.

Please note that intercountry transfers might not be possible for certain dates depending on the actual COVID travel restrictions in the Czech Republic and lockdown measures in the neighbouring countries.


Bookings and questions:

Finance department:


Our call centre operates Mon to Fri, 9 am to 5 pm.

Czech Republic (+420) 222 554 211

Czech Republic (+420) 800 870 888 (local free phone)

UK +44 7449 011780

USA +1 646 846 8025

Contact Form

We will try to answer you as soon as possible, usually within several hours

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    Need a Transfer Now?

    You can book a transfer online up to 30 minutes before your pickup.

    For earlier bookings, please book your transfer via our call centre.
    On most occasions, we deliver your car in max. 15 minutes if your pickup is in Prague City Centre.