1Can we stop for the toilet or a quick lunch on the way?
Yes. We are more than happy for short stops along the way for no extra charge. However, if you decide to stop at a location – for example, stopping to explore Český Krumlov for a few hours – then a waiting charge will be added to your fare.
2Will my driver speak English?
Yes, all our drivers speak English as well as the native Czech language and sometimes additional languages too. They're happy to discuss local culture with you, provide useful local knowledge about places of interest, and answer any questions you may have.
3We are looking to travel from Vienna to Prague. Seeing as your company is based in Prague, can you provide a transfer for us?
Of course. We provide transfers for tourists travelling between Prague and Vienna (both ways). Note that if you are booking a transfer which does not start in Prague, you need to pay for the transfer (or a deposit) in advance.
4Our group of four people has a lot of luggage. Can all of these fit in the sedan?
To avoid running the risk of not being able to fit all your luggage in the booked vehicle, let us know beforehand. We will arrange for a much more spacious minivan instead of the sedan, and for the same price as the sedan!
5We are looking for the cheapest way to travel between Prague and Vienna. How do your prices compare to travelling by train or bus?
The comparison depends solely on the number of passengers traveling between Prague and Vienna. For one or two passengers, train or bus transfers are definitely cheaper than private transfers. For four passengers, the cost of private transfers is about the same as travelling by bus or train. For larger groups, a private transfer is generally cheaper than travelling by bus or train.
6Why should we book a transfer with you instead of travelling by bus or train?
Booking a transfer with us provides plenty of benefits compared to travelling by bus or train. You will be able to travel in new and comfortable vehicles, enjoy a stop-free journey (unless you ask us to stop, for instance to have lunch), and avoid paying for transfers from the bus or train station, seeing as our service is door-to-door.
7We are travelling with a small baby. Are baby seats obligatory and do you provide them?
Yes to both. Baby seats are required, and we do provide them for your little angels, free of charge.
8Can your driver recommend some good places to have lunch and dinner?
Of course. Our friendly and helpful driver will gladly help you by recommending some good places to have lunch and dinner. Furthermore, our driver will also help you with any other queries you might have.
9We are a group of 60 people looking to travel between Prague and Vienna. Can you provide a coach with a driver for that journey?
Definitely. To receive a price quote for that journey, get in touch with us!
10Do you provide transfers to the city centre from Vienna airport or train station?
Unfortunately, no. At the moment we are only providing long-distance transfers from and to Vienna. For example, we provide transfers from Vienna and Budapest, from Vienna to Prague, etc.
11We are very much interested in booking a transfer, but the prices are a bit too much. Can you give us a discount?
Regrettably, no. We believe our prices are very competitive, and thus we cannot provide any discounts. The only exception to this is in the case of travel agents. Travel agents can get discounts from us, but only through regular cooperation and by completing a minimum number of bookings. For more information, contact us.
12Do your quoted prices apply for transfers between Prague and Vienna Airport (Schwechat Flughafen Wien)?
Yes, our quoted prices are valid for these destinations as well.
13Do you have any cheaper shared shuttle transport between Prague and Vienna?
Unfortunately, we do not provide such a service for transfers outside Prague. If you are looking for a cheaper transfer, you could try travelling by bus or train. We can provide you with transfers from the airport to the train or bus station. In addition to that, we will be more than happy to advise you on the best transport available that suits your needs.
14Is it safe to travel with Prague Airport Transfers?
For long-distance transfers, we assign our best and most reliable drivers, especially when it comes to communications skills, driving safety record, zero complaints and local knowledge. We always screen all our drivers for criminal and traffic records, and personally inspect cars on a daily basis. All cars must be less than five years old, in excellent operating condition, and insured as required by local law. We believe that providing a safer, more relaxing experience is essential, especially for longer trips.
15What vehicle should I choose?
If you travel to Europe in a group of three to six passengers for longer, and are obviously planning to have more luggage, we recommend booking our minivan. For groups of up to two passengers with big bags or three passengers with mid-size bags, a sedan car will be a better option as you will benefit from a more comfortable ride. If you are unsure which vehicle will be the best choice, please do contact us with your details and our support team will give their best suggestions.
16What vehicles do you use for intercity transfers?
For up to four passengers, we use either a sedan car (comparable to a Volkswagen Passat/Škoda Superb), or a van (comparable to Volkswagen Transporter/Mercedes Vito). We use also a van for groups of up to eight passengers. For larger groups, we can either use a combination of vehicles or larger minibuses (like a Mercedes Sprinter). Depending on availability, you may be upgraded to a better class free of charge for better comfort. The maximum age of cars is five years, but on average our fleet is two years old. If you require a particular model, please provide a note during the booking process and we will do our best to meet your expectations. For more details, please check our fleet section for available cars; we use only those brands which are listed in that section.